Terms of Service

By visiting berryhub.app or any of its subdomains, by downloading, installing or using any BerryHub app, or by using the BerryHub AI service, you agree to these Terms of Service (the “Terms”). If you do not agree, please do not use the Services.

If you use the Services on behalf of a company or other organization, you confirm that you are authorized to accept these Terms on its behalf, and “you” refers to that organization as well.

The Services are operated by HỘ KINH DOANH HỆ SINH THÁI PHẦN MỀM BERRYHUB (BERRYHUB SOFTWARE ECOSYSTEM), a household business registered in Vietnam under Business Registration No. 042088009617, with its registered address at 903 C2A Ecohome2, Phường Đông Ngạc, Thành phố Hà Nội, Việt Nam (“BerryHub”, “we”, “us” or “our”).

“Services” means, collectively:

• the website at berryhub.app and its product subdomains such as db.berryhub.app and shot.berryhub.app (the “Website”);
• our desktop applications, currently BerryDB (a database client) and BerryShot (a screen capture and annotation tool), together with future apps such as BerryLive and BerryVideo (the “Apps”);
• the optional AI assistant service that BerryDB uses (the “BerryHub AI service”);
• the source code, binaries, documentation and download pages we publish for the Apps.

The Apps are free to download and use, run locally on your device, and need no account. Only the BerryHub AI service requires a trial or prepaid credit (see BerryHub AI, trials and credit). We do not host your databases, captures, recordings or other files.

Each App's source code and binaries are made available under the license published in its repository. At the time of writing:

• BerryDB is licensed under the Apache License 2.0.
• BerryShot is source-available under the PolyForm Noncommercial License 1.0.0, which does not permit commercial use.

Your rights to copy, modify and redistribute an App's code are governed by that App's license. If these Terms conflict with an App's license regarding the code itself, the license prevails. Third-party components bundled with an App remain subject to their own licenses, as listed in the App's notices file. The BerryHub AI service is a hosted service; these Terms, not an open source license, govern its use.

To use the BerryHub AI service in BerryDB, you start a free trial with your email address or buy prepaid credit. Your access is linked to your email address and to the Macs you use it on, identified as described in our Privacy Policy.

• Give us an email address you control and keep it up to date.
• A free trial is limited in time and usage, as shown in the App when you start it. Each Mac can start one trial.
• Credit is prepaid. Each AI request is charged against your credit according to the model you choose and the amount of text processed (tokens), at the prices shown in the App when you make the request. Requests stop when your credit runs out.
• We may set usage limits, such as the number of requests per minute or the number of Macs linked to one account, to keep the service reliable and prevent abuse.
• If we issue you a license key, it is personal to you. Keep it confidential and do not share, resell or publish it. You are responsible for activity that uses your license key or access token.
• We may suspend or revoke access that is shared, resold, abused or used in breach of these Terms.
• If you ask us to delete your account, your license and any trial end, and remaining credit is forfeited unless Paddle’s buyer terms or applicable law provide otherwise.

Payments and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's buyer terms apply to your purchase. Refunds of unused credit follow Paddle's buyer terms, any terms shown at purchase, and applicable law.

You agree not to use the Services to:

• break any applicable law, or infringe the privacy, intellectual property or other rights of anyone else;
• access, capture, record or transcribe systems, databases, screens, meetings or conversations that you are not authorized to access, or without the notice or consent required by law;
• distribute malware, or attempt to disrupt, overload or gain unauthorized access to the Website, the BerryHub AI service or our infrastructure;
• circumvent trial, credit or usage limits;
• misrepresent a modified build of an App as an official BerryHub release, or remove copyright and license notices;
• use an App in a way its license does not allow, such as commercial use of BerryShot;
• create sexual or intimate imagery of any person, including AI-generated non-consensual intimate imagery (NCII) or sexual deepfakes, or content that is hateful, harassing or meant to deceive.

You are responsible for how you use the Apps, including any queries you run, data you modify or delete, and content you capture, record, upload or share. We may suspend or end access to any of the Services for anyone who breaks these rules.

You keep all rights to your data and content, including database contents, queries, screenshots, recordings, annotations and transcripts. Because the Apps run on your device, we do not receive this content unless you send it to us, for example through the BerryHub AI service or by attaching a file to a support email or report.

You are responsible for having the right to send data to the BerryHub AI service and to the coding agents and third-party services you connect, and for backing up your data. Database tools can change or delete data permanently, so test risky operations on non-production systems first.

Some optional App features connect to services that we do not operate, for example AI model providers (such as OpenAI, Anthropic, Google Gemini, OpenRouter or Xiaomi MiMo), speech-to-text providers (such as Deepgram or OpenAI), cloud storage (such as Google Drive), an upload endpoint that you configure, or a coding agent that you connect to BerryDB.

• These features are off until you configure them with your own API key, account or agent.
• The BerryHub AI service sends your requests through OpenRouter to the provider of the model you select (such as DeepSeek, Google, Anthropic or OpenAI), as described in our Privacy Policy.
• Your use of a third-party service is governed by that provider’s own terms and privacy policy, and you are responsible for any fees it charges.
• We are not responsible for the availability, security or conduct of third-party services.

YouTube

BerryVideo uses YouTube API Services to publish videos to the YouTube channel you connect. By using BerryVideo's YouTube features, you agree to be bound by the YouTube Terms of Service and acknowledge the Google Privacy Policy. You are responsible for the videos you publish and for following YouTube's Community Guidelines and policies, including its rules on disclosing altered or synthetic content. How BerryVideo handles YouTube data is described in our Privacy Policy.

AI assistant and AI-generated output

You choose which connections the AI assistant may use. By default it may run read-only queries on those connections without asking, which you can turn off in the AI settings; other statements need your approval. AI features such as SQL generation, query optimization advice, screen analysis, translation and transcription can produce output that is inaccurate, incomplete or unsafe to run. Always review AI-generated SQL and suggestions before approving or executing them, especially against production data. You are solely responsible for decisions made based on AI output.

You may choose to support development through donation platforms such as Ko-fi. Donations are voluntary contributions, are processed by the platform you use under its own terms, and do not purchase goods, AI credit, support commitments or any other entitlement. Except where required by law, donations are not refundable.

The names BerryHub, BerryDB, BerryShot, BerryLive and BerryVideo, our logos, and the design and content of the Website (other than published source code) belong to BerryHub. Software licenses grant rights to code, not to our names or logos. You may refer to our Apps by name accurately, but you may not use our brand in a way that suggests endorsement or that a modified version is an official release.

The Apps are provided free of charge, and you use the Services at your own risk. The BerryHub AI service is provided as available and may change, be limited or be interrupted. To the maximum extent permitted by law, BerryHub is not liable for any damage or loss arising out of or related to your use of, or inability to use, the Services, including loss or corruption of data, loss of profits, revenue, business or goodwill, interruption of work, and any direct, indirect, incidental or consequential damage, even if we have been advised of the possibility of such damage. Where our liability cannot be excluded, it is limited to the amount you paid us for the BerryHub AI service in the 12 months before the claim.

BerryHub is also not responsible for the results of queries you run or approve, content you capture, record or share, output produced by AI features, or the acts and omissions of third-party services and coding agents you connect to the Apps.

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including mandatory consumer protection rights.

We may update, change or discontinue any part of the Services at any time. Because the Apps' source code is published, released versions you have already downloaded keep working under their license even if we stop development, although features that rely on the BerryHub AI service stop if the service ends. If we discontinue the BerryHub AI service, we will give reasonable notice and handle unused credit as required by law.

We may update these Terms from time to time. When we do, we will change the “Last updated” date above and, for material changes, provide a more visible notice on the Website. Continuing to use the Services after changes take effect means you accept the updated Terms.

You may stop using the Services at any time by uninstalling the Apps and, if you have one, asking us to delete your BerryHub AI account. We may suspend access to the Website or the BerryHub AI service for anyone who violates these Terms.

• These Terms are governed by the laws of Vietnam, without prejudice to mandatory consumer protection laws of the country where you live.
• If any provision of these Terms is found unenforceable, the rest remain in effect.
• Our failure to enforce a provision is not a waiver of our right to do so later.
• You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a reorganization or sale of the business.
• These Terms, together with our Privacy Policy and each App’s license, are the entire agreement between you and us about the Services.
• These Terms are written in English. If we provide a translation and there is a conflict, the English version prevails, except where the law requires otherwise.

Questions about these Terms can be sent to: